Frequently Asked Questions

Frequently Asked Questions

When will my order arrive?

Your orders are shipped on the same day or the next day; delivery across Turkey takes 1-3 business days. Shipping is free for purchases of 1,500₺ or more.

How do I make a return?

You can return products unconditionally within 14 days of receipt. Simply contact our customer service.

Are the products original?

All our products are original and invoiced.

Can I make wholesale/dealer purchases?

Yes. You can pre-register on our B2B / Dealership page; we will notify you upon launch.

What payment methods are available?

You can securely pay with credit/debit card (3D Secure) and bank transfer/EFT.